Return Policy
Welcome to Zextons!
Welcome to Zextons! These terms and conditions ("Terms") outline the rules for using our website located at https://zextons.co.uk/ ("Website") . By accessing or using the Website, you agree to these Terms. If you don't agree, please don't use the Website
Our Content
The content on this website, including text, images, and designs, is protected by copyright and intellectual property laws. You can access and use this content for personal, non-commercial purposes only. Copying, reproducing, distributing, or modifying this content without our written permission is strictly prohibited.
Comments
We encourage users to post comments on our website. However, we reserve the right to monitor and remove any comments that are inappropriate, offensive, or violate these Terms. When you post a comment, you warrant that you have the right to do so and that the comment doesn't infringe on any third-party rights. You also grant us a non-exclusive license to use, reproduce, edit, and publish your comments.
Linking to Us
We welcome links to our website from other websites. However, linking should not imply sponsorship, endorsement, or approval of the linking party and its products or services. We reserve the right to request the removal of any link at our discretion.
User Content
You are responsible for any content you post on our website ("User Content"). You warrant that you have the right to post User Content and that it doesn't infringe on any third-party rights. You also agree to indemnify and hold us harmless from any claims arising from your User Content.{" "}
Disclaimer
We use reasonable efforts to provide accurate information on the Website. However, we make no representations or warranties about the accuracy, completeness, or timeliness of the content. You use the Website at your own risk. We disclaim all liability for any loss or damage arising from your use of the Website.{" "}
Limitation of Liability
To the maximum extent permitted by law, we exclude all warranties and liabilities (including negligence) that may arise from your use of the Website.
Order Cancellation
We reserve the right to cancel any order if we suspect suspicious activity.
Verification
In order to process your order, we may request proof of ID and proof of address for verification purposes.
Images
Please note that the images displayed on our website are for illustrative purposes only. The actual product you receive may differ slightly in color.
Changes to the Terms
We may revise these Terms at any time. The revised Terms will be effective immediately upon posting on the Website. Your continued use of the Website after the revised Terms are posted constitutes your agreement to the revised Terms.
Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
Contact Us
If you have any questions about these Terms, please contact us at [email protected].
Return Policy
Our refund and returns policy last 30 days. If 30 days have passed since your purchase, we can't offer you a full refund or exchange.
Eligibility for Return
- Unused item
- In the same condition as received
- Original packaging & accessories
- Receipt or proof of purchase
Return Process
- Email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number.
- Securely pack the item in its original packaging.
- Ship the return to: Zextons – 27 Church Street | St Helens | WA10 1AX
- You are responsible for return shipping costs and a trackable method is recommended.
Before You Return
- Remove all security and parental locks
- Remove SIM cards and memory cards (if applicable)
- Sign out of your iCloud/Samsung/Google account
- Back up and remove any personal data from the device
Before You Return
- Device with obvious signs of use
- Damaged or missing parts (not due to our error)
- Missing accessories or original packaging
- Items returned more than 30 days after delivery
Full Return & Refund Policy
For detailed information on our full return and refund policy, please visit this Link.