Zextons 18-Month Warranty – Buy with Confidence in the UK

When you buy a refurbished phone, tablet, or laptop from Zextons, you're not just saving money — you're investing in peace of mind. Every refurbished device we sell is backed by our exclusive 18-month warranty, giving you longer protection than most UK retailers.

🛡️ What Our 18-Month Warranty Covers

Our 18-month warranty is designed to make sure your device performs exactly as promised. It covers all hardware and performance-related issues that might occur under normal use.

✅ Included in your warranty:

  • Internal hardware faults (battery, motherboard, display, camera, speaker, charging port)
  • Software malfunctions and system errors not caused by user actions
  • Battery performance issues beyond normal degradation
  • Free diagnostics, repair, or replacement service for covered issues

Each refurbished product — from Refurbished iPhones to Refurbished Samsung Phones — comes with this industry-leading coverage.

What's Not Covered

While we go above and beyond, certain conditions fall outside our warranty policy:

  • Physical damage such as cracked screens or dropped devices
  • Water damage or liquid exposure
  • Unauthorized repairs or tampering
  • Accidental damage, theft, or loss

If your issue doesn't qualify under the warranty, don't worry — we still offer affordable repair services through our Phone Repair Centre in Abingdon.

🧾 How to Claim Your Warranty

Claiming your warranty is quick, transparent, and customer-friendly.

Contact Us:

Reach our support team via the Contact Page or email [email protected].

Provide Details:

Share your order number, purchase date, and a short description of the issue.

Ship Your Device:

We'll send return instructions and a free return label.

We Repair or Replace:

Once received, our certified technicians will repair or replace your device and return it within days.

💡 Why Choose Zextons Warranty?

Most refurbished tech stores offer just 12 months of coverage — but at Zextons, we believe our customers deserve more protection and more value.

🔹 Longer Protection

Enjoy 18 months of worry-free ownership — 6 months longer than the industry standard.

🔹 UK-Based Support

Our dedicated UK support team ensures fast response times and real-time updates.

🔹 Certified Quality

Every device undergoes 70+ quality checks before sale, and our warranty ensures it stays that way.

🔹 Peace of Mind

Whether you buy a refurbished iPhone, Samsung tablet, or gaming console, you're always covered by Zextons.

📦 Products Covered by Our Warranty

Our 18-month warranty applies to all refurbished and brand-new products sold on Zextons, including:

  • Refurbished Phones
  • Refurbished iPads & Tablets
  • Refurbished Laptops
  • Gaming Consoles
  • Smartwatches & Accessories

Each product is certified, tested, and protected, giving you full confidence when shopping with Zextons.

FAQs – 18-Month Warranty Explained

Helping Page

🌿 Confidence + Care = Zextons Guarantee

When you buy from Zextons, you're choosing quality, sustainability, and security. Our 18-month warranty proves that every refurbished device we sell is built to last and supported long after purchase.

Shop smart, buy safe, and stay protected — only at Zextons.co.uk.